eCommerce Services

Maximize Your Investments, Protect Your Assets

eCommerce technologies are powerful business tools when implemented properly. BTG will help you make sense of technology, plan the right investments, and navigate the road to full compliance.  The result is an eCommerce program that operates securely and efficiently -- and inspires your members' trust.

eCommerce Security

Your members want to do business with you, anytime, anywhere. To offer convenient service at the lowest cost possible, many credit unions -- unaware of important security concerns -- leave confidential data vulnerable. 

BTG protects your credit union with procedures designed to foil hackers and ensure secure transmission of data. We examine all of your eCommerce systems, storage procedures, and back-up plans to reveal where data is vulnerable. Next, we recommend firewall software, anti-virus tools and other controls to secure data. We'll work with you to develop plans to minimize risk, train your staff, and document your security policies and procedures for NCUA examiners.   

Web Site Compliance

State-of-the-art eCommerce capabilities and a sleek design may please your members but they won't make your Web site compliant with NCUA regulations. BTG will work with your team and your Web site designers to make sure that all of your content, links and policies pass NCUA's strict requirements.       

eCommerce Policies and Procedures 

Are you ready for an NCUA eCommerce audit? The rigorous EC1 and EC2 reviews cover every imaginable aspect of your eCommerce programs, from how you collect members' personal data to the technology infrastructure of your credit union, to your relationships with third-party vendors.    

Few credit unions have the time or the technology expertise required to manage the NCUA's extensive eCommerce requirements. BTG has helped dozens of credit unions successfully prepare for NCUA examiners. We know the regulations in depth and  produce reports in a format and style approved by the NCUA.  

Areas of Vulnerability

How secure are your eCommerce systems? Security means more than changing a password every few months. It requires taking a comprehensive look at all of your eCommerce technologies and eliminating vulnerabilities. A few areas where your credit union could be at risk include:

  • Your Web Site
  • Internet banking, bill payer, and other Internet services
  • Online Loan applications and other forms
  • e-Mail
  • Internet Connection
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